FAQ

My puppy is 5 months old. Which class should I take?
All dogs under 5 months on the day the class starts should be registered for Puppy Playskool. Some toy breeds can join Puppy Playskool at an older age as well. Contact us if this is something you'd prefer. Any dog that is over 5 months on the class start date should be registered for Companion Rookie.

I would like to register but do not want to use my credit card online. Can I pay for my course by cheque or cash?
If you'd like to pay by cheque, print this registration form and mail it to the address on the form with your payment to reserve your spot in class. Please note that post-dated cheques are not accepted. For cash payments, you must contact the centre to make arrangements to meet with someone in person. There is also the option of giving us your credit card number over the phone if you prefer. In all cases, your spot in the class will only be reserved once payment has been received.

What is your policy on refunds?
When you sign up for a class, you have purchased that space. No one else can use it. If you drop out, that space stays empty. We have no refunds after registration.

My dog is an adult and has had no previous training. Is he too old for training? If not, what class should we take?
Your dog is not too old to start training. We have a lot of rescue dogs in our classes and they all benefit from obedience training. it's never too late to start. An older dog should be registered for the Companion Rookie class.

Are private lessons available?
Private consultations are available for behavior problems and all other dog-related issues such as selecting the right breed for your family. The cost is $85 per hour. If you are a student at Blue Ribbon, the cost is $60 per hour. These can be done at our centre in Dorval or in your home if it is within a reasonable driving distance. Please contact us for more information.

Can the whole family come to class? Can everyone train the dog?
We welcome all members of the family to come observe, ask questions and practice the homework. However, it is best to have one handler working with the dog in class during an 8-week session. If you choose to continue your training, another member of the family may handle the dog in class for that session. Very young children are welcome if they can sit still and not disturb the class.

Can my child handle the dog in the class?
While children may be old enough to learn, we feel that they are too young to teach. We have a suggested age of 12 years for participation in the classes. The adult can do the classes and then can help the children practice at home with the dog. It will make it easier for your dog to learn the basic skills.